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Originally Posted by BruceM
It most definitely does. By supporting and improving an existing product you're telling and showing your customer base your dedication, support, and caring about their happiness. This in turn influences the customer in his decision to support future versions of the product.
Econimics is more than just releasing new versions to make more money, it's also about building a strong and satisfied customer base.
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I believe Marcus HAS built a strong and satisfied customer base. Count me as one of them. The people who claim to be part of the base and then want to jump off a cliff at the first sign of problems do not constitute the base in my opinion. I'm not making accusations, just opining. : )