Quote:
Originally posted by sporr
The only bad thing about citing that poll where there were 40-45% unsatisfied customers is that it only takes into account a very small sample of all OOTP game players. First we have the entire group of OOTP buyers, then we have those buyers who come to the message board, then we have those people who come to the message board who viewed that poll thread, then we have those people that viewed the poll thread that actually responded. A large portion of "satisfied" customers will likely never have a reason to come to the boards at all since they have no issues with the game or don't use add-ons, or any of a number of other reasons.
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This is a very good point. Most OOTP game owners do not get into the game as much as we do. If they don't visit this board, they wouldn't even know about all the addons for the game, etc.
What's important to note about that is those that visit here are probably the hard-core OOTP customers - pushing the game to it's limits and finding issues in the process.
This is a good thing, because the hardcore-hardnose guys are what helps us make the game better - BUT -
It's critically important not to assume or state opinions that suggest the polls taken here are an indication of the "global" community. As an example, it wouldn't suprise me if you asked ALL OOTP owners if they were satisfied - you would get a 90% + response - not becasue the issues you've raised aren't true - but because most customers haven't ran into them since they don't push the game the same way.
You guys that are here to read this drive the game and where it's going (plus or minus Markus' wants and wishes) but please be careful when stating that the "entire community knows there is a serious problem here" when in fact about 200-300 hardcore users out of the entire OOTP customer base is even aware of it.
We want to help just like you do, but seeing the forest rather than just the tree your interested in goes a long way in keeping things focused.