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Not sure about XP but I had a problem recently that sounds very similar and I had to end up calling the eLicense folks but they got it fixed in no time.
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Steve Kuffrey
DABS Atlanta Braves - 2008 Eastern Division Champ
*DBLC Atlanta Braves - 2011, 2014 East Division Champ, 2012, 2013 NL Wildcard
Baseball Maelstrom-Montreal Expos-2013 Tourney winner, 2014 WC Team
Sparky's League - Tampa Bay D'Rays
Epicenter Baseball League - Astros 2014
The CBL Rewind - Phillies '95
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