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We do care, but there is only so much we can do.
Somewhere your PC configuration is different to others that blocks the game from accessing the save game folder.
There can be many reasons why this happens, so to change the save game folder to something you know is working is one of the few options to circumvent this.
But since you say that didn't worked, there is not much we can tell you to change except the things Lukas already said.
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