I had him redownload the full file and then update in-game to post a successful FTP trace log. Here's what it looks like when it works:
2024-08-08 15:11:30 FTP_CLIENT: FTP_CLIENT object created
2024-08-08 15:11:30 set_callback_rate_ms: FTP_CLIENT callback rate set to 300 ms
2024-08-08 15:11:30 set_timeout: Set connect-, read- and idle-timeout to 30000 ms
2024-08-08 15:11:30 set_timeout: Set connect-, read- and idle-timeout to 30000 ms
2024-08-08 15:11:30 open: FTP_CLIENT:

pen - host set to statsplus2.net
2024-08-08 15:11:30 open: FTP_CLIENT:

pen - user set to statsplus-tcba-host
2024-08-08 15:11:30 open: FTP_CLIENT:

pen - password set
2024-08-08 15:11:30 open: FTP_CLIENT:

pen - port set to 21
2024-08-08 15:11:30 set_passive_mode: set to passive mode
2024-08-08 15:11:30 open: Successfully opened connection to host statsplus2.net
2024-08-08 15:11:30 open: Server does not seem to support ModeZ
2024-08-08 15:11:30 open: ConnectVerified returned TRUE
2024-08-08 15:11:30 cd: Successfully changed directory to /league-file
2024-08-08 15:11:30 get_remote_file_mod_time: Successfully received remote lastmodtime: 20240807131035
2024-08-08 15:11:30 set_bin_mode: Set binary mode
2024-08-08 15:11:30 get: get - file size is 268679011 bytes
2024-08-08 15:11:30 get: Successfully started loading file tcba.zip
2024-08-08 15:12:20 get: Successfully loaded file tcba.zip
2024-08-08 15:12:20 Close: Closed connection
2024-08-08 15:12:20 Close: Closed connection
2024-08-08 15:12:20 ~FTP_CLIENT: FTP_CLIENT object destroyed
2024-08-08 15:12:20 ~FTP_CLIENT:
Chilkat session log:
--------------------
220 (vsFTPd 3.0.3)
USER statsplus-tcba-host
331 Please specify the password.
PASS ****
230 Login successful.
TYPE I
200 Switching to Binary mode.
SYST
215 UNIX Type: L8
FEAT
211-Features:
AUTH TLS
EPRT
EPSV
MDTM
PASV
PBSZ
PROT
REST STREAM
SIZE
TVFS
211 End
MODE Z
504 Bad MODE command.
CWD /league-file
250 Directory successfully changed.
MDTM tcba.zip
213 20240807201035
TYPE I
200 Switching to Binary mode.
SIZE tcba.zip
213 268679011
PASV
227 Entering Passive Mode (23,239,29,202,45,195).
RETR tcba.zip
150 Opening BINARY mode data connection for tcba.zip (268679011 bytes).
226 Transfer complete.
MDTM tcba.zip
213 20240807201035
QUIT
221 Goodbye.