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Originally Posted by 99LVAces
I am having a very similar problem as described above. I created a historical league without facegen but still seeing a couple players with facegens. I followed the instructions above and was able to delete them but they keep coming back, in the game and in my file after restarting. I tried both options at the bottom of the settings page after deleting as well as restarting my desktop. Not sure whats going on, any help would be greatly appreciated.
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Post a screenshot of your Game Settings>Facegen tab. And of the Start Screen>Settings>Facegen tab. (This is the pop-up window)
You likely still have facegens on, that is why they come back after you cleared the cache. The top selection where it says None is only tied to who gets fictional facegens. The game-shipped ones, be they current or former players will still load.
Rather than guess at settings, the screenshot will make it clear. Go to advanced settings under the reply box to get to the add attachment option. Thanks.