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It's likely some sort of network issue downloading the live start files. Please make sure you are connected to the internet, that you do not have an anti-virus program blocking the game from downloading the information. It's also possible that a path is somehow invalid. In the settings menu off the entry screen, in the troubleshooting tab, there's a button to open the folder containing live start data. If you click to open that, please make sure that goes to a correct path, and that you have write permissions on the folder there.
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