Be sure scouting is set to your scout and not OSA. The game can change from your scout to OSA without you noticing, which could explain all the "low" and "average" scouting conditions. For example, if you hover over or click on a retired player, all scouting changes to OSA (because the retired player has nothing for your scout to scout), and you have to manually put it back to your scout somehow (eg, a dropdown menu on a list screen, the button on the player profile screen).
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