Quote:
Originally Posted by koohead
Sorry but I don't understand this feedback. Things are documented and shared in central locations because that is the only scalable solution. Expecting to any vendor to answer the same question multiple times does not make sense. There is a basic expectation that consumers such as ourselves read documentation and consume KB information that a vendor makes available to us. There is nothing wrong with saying "read the manual". Now, if I have read it and have questions or need clarification, then that is a legitimate question to the vendor that I would expect them to answer. Not consuming what they have worked hard to make available to you is lazy.
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Please show me where there is documentation I can read and I'll happily read it. If helps if you read my complaint which was asking for info since I can't listen to the podcast. Marketing that FORCES mes to watch or listen to a podcast isn't for me and won't reach me. If that's the only way they want to share info, then they are more to welcome to do so. I'll tune out.
I'm eager to read all about the new features and updates but it seems I can't do that and asking for a recap is dismissed. So if they don't want to share then so be it.