Quote:
Originally Posted by Scipio Africanus
I'm a big fan of OOTP but I'm not a big fan of their marketing. They seem to expect their potential customers to do the work in discovering what's actually new each year. And Matt Arnold's flippant comment above isn't a good look.
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Sorry but I don't understand this feedback. Things are documented and shared in central locations because that is the only scalable solution. Expecting to any vendor to answer the same question multiple times does not make sense. There is a basic expectation that consumers such as ourselves read documentation and consume KB information that a vendor makes available to us. There is nothing wrong with saying "read the manual". Now, if I have read it and have questions or need clarification, then that is a legitimate question to the vendor that I would expect them to answer. Not consuming what they have worked hard to make available to you is lazy.