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Old 05-15-2022, 08:42 AM   #3
HRBaker
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Join Date: Apr 2010
Posts: 2,379
Quote:
Originally Posted by Cheesehead1964 View Post
I put in a ticket about a week ago.

I've been able to activate one perfect team but not the other two. I was able to determine by loading Ootp2020 that my three teams (Cheesehead1964, Cheesehead1965, and Cheesehead1966) are tied to my single Gmail address.

I received the loyalty packs for the one team. It would be nice to activate the other two teams and receive the packs. It's basically the reason I bought the game this year.

I submitted images to document that I've never used multiple emails for the different teams. I never recall having to do this. If my teams can't be recovered, I'd like a refund at this point.

Anyone have the same experience or any luck with this?

You would really rather not play the game for the lack of the bonus points? I do understand how disappointing that would be, but I wouldn't walk away from the game because I didn't get them. It's simply too much fun to give up.


As far as not getting an answer, I would suggest filling out another support ticket. I know the team is crazy busy with all the issues, but you have to push your issue to at least get an answer. Good luck.
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