Quote:
Originally Posted by slic1149
I registered with a new email and started this years PT. While I believe the email situation was handled poorly, it will not change my affection for both the game and the developers. My concern is whether the little company that can, has turned into the big company of won't.
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Customer service is dead and has been for a while. It doesn't make sense in today's market of cents and seconds. You churn out a system that works for 95 percent of people and then simply ignore the other 5 percent. We are seeing this in nearly every industry, ESPECIALLY in sports cards where Panini might be the worst company from a customer service standpoint in any industry. It shouldn't surprise me, but I just didn't think it would happen to this company.
I feel like the father when their kid tries sneaking in after getting caught drinking. I'm not upset, I'm just disappointed.