Quote:
Originally Posted by HRBaker
First of all I was speaking to another poster, not you - but if we're going to start comparing experience, I had 42 years in IT. It almost sounds like your trying to give us a "Software Development 101" course. After 40+ years in IT I can tell you there is no way humanly possible to project every possible problem in a software release unless you have an unlimited budget and development staff and OOTP has neither.
Those are the facts, and if you've been in the business 30 years you know that and are ignoring it. OOTP went through a merger, appears to have been forced to change backend providers, delayed the release of the game a month, and STILL ran into server stress issues.
For a few customers to simply ignore those realities and lay the blame on the staff for some fictional expectation of perfection is simply something I can't get my head around.
Disappointed?, yes. Frustrated?, of course. Angry even?, understandable. But don't lay blame where no blame exists. For 20+ years these guys have ALWAYS came through and I expect nothing less this time.
Give them a break.
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Respectfully, you're an IT guy, this is not your lane. IT guys are not known for their excellence in development (or even developers at all). So not sure why you're acting like it is.
Again, personally, I'm not frustrated or disappointed. My comment was calling out BS. What has happened here is 100% avoidable, and I stand by that comment.
The reason this is all happening is because OOTP as a company is going through a growth period, and there's likely a lot of people in positions that are in a bit over their heads. It's extremely obvious, and I'm not going to air dirty laundry on what that is.
The release was already delayed a month + avoidable server load issues. The real test here is if OOTP as a company will learn from it's mistakes or not. Like you said, it's a niche smaller company, and they need people who understand how to scale properly in order to continue to grow, and meet their customers needs.