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I had a similar problem with ViaTech's eLicense software. Fortunately, the guys at ViaTech were able to work with me and get it sorted out.
What happened was, every time I would restart my computer (P4 2GHz, WinXP Home) I would lose my licenses for ViaTech licensed software. Eventually, we narrowed the problem down to the XP Powertoys utilities from Microsoft. Specifically, if the Autologon feature is enabled through the TweakUI utility, it seems to cause a problem with the ViaTech licenses.
Like I said, I was able to work with ViaTech, and they made sure I didn't lose any licenses.
So, if you're running XP Home with the Autologon feature enabled through TweakUI and you're having this problem ... turn it off.
Also, if anyone is running the Autologon feature and not having problems, please let me know and post it here, too. I'd like to know if my diagnosis of the problem was wrong.
- Shawn
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Shawn
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