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Yeah, let me throw this out there and see if anyone has recommendations to run us through.
So the issue is that the game doesn't find a supported OpenGL version to use. We ran a tracefile on his computer and the trace is finding his graphics card to have Open GL 1.1 (basically no OpenGL) and when we check his Radeon Adrenalin it lists his RX 460 with OpenGL Not Available. This would make sense since the game can't locate a working OpenGL to play the 3D games with. So the game is always disabling the 3D settings. We attempted driver reinstallations and even trying to force the computer to use the internal GPU which was an intel 640. However, the Radeon kept bullying its way back in before we could see if the 640 would be a workaround.
One thing I did find from some Radeon forums was to try enabling GPU Scaling found under Radeon Settings > Display with the most updated Radeon Graphics driver. Supposedly that could be a cause of the issue.
I need to do some deeper dives into the 460 and OpenGL issues in case this is something that's more hardware-related. We attempted to use the single folder FastSpring version in addition to the steam version already owned. The OS is 64 Bit so 32 Bit shouldn't be any help in this situation.
Thanks
Alex
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