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Alex Murray · 12-22-2020, 07:43 PM

Hey y'all,

Yes we have seen the download issues that have sprung up today (12/22) effecting users from being able to get PT updates or view box scores. We have noticed that for many users the issue may be stemming from Xfinity's internet and specifically a safebrowsing blocker Xfinity uses. If you are an Xfinity internet customer we would highly recommend you disable the safebrowse.io or xFi advanced security feature on your Xfinity account.
https://forums.xfinity.com/t5/Email-...t/true#M215393

If you are still seeing issues or are not an Xfinity user please do let us know by sending us a support ticket with your issue. We are still actively making sure everyone can get access to our servers as we approach the holidays. We do have other steps to take if that does not resolve your issue.

Thanks
Alex

12-22-2020, 07:43 PM	#8
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Hey y'all, Yes we have seen the download issues that have sprung up today (12/22) effecting users from being able to get PT updates or view box scores. We have noticed that for many users the issue may be stemming from Xfinity's internet and specifically a safebrowsing blocker Xfinity uses. If you are an Xfinity internet customer we would highly recommend you disable the safebrowse.io or xFi advanced security feature on your Xfinity account. https://forums.xfinity.com/t5/Email-...t/true#M215393 If you are still seeing issues or are not an Xfinity user please do let us know by sending us a support ticket with your issue. We are still actively making sure everyone can get access to our servers as we approach the holidays. We do have other steps to take if that does not resolve your issue. Thanks Alex __________________ Last edited by Kris Jardine; 12-22-2020 at 10:37 PM.