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Old 10-12-2020, 06:37 PM   #76
TheBrewCrew
Minors (Double A)
 
Join Date: May 2018
Posts: 120
Quote:
Originally Posted by quillenl View Post
Don't want to beat a dead horse, so will keep it short.

Com2us BBB Page

"Customer Complaint:
Com2Us came to BBB’s attention in June 2011. Complaints on file state accounts are hacked and consumers are unable to regain access.

Mail sent to the address BBB currently has on file for Com2Us at 2440 Sand Hill Rd. Menlo Park, CA has been returned by the post office as undeliverable. Without a local address BBB is unable to process complaints. According to our findings, this company is located in Seoul Korea."



1) There's not a great history of studios being acquired and continuing the quality they previously had. The history is even worse when we are speaking of acquisitions by Korean Market companies where the business models tend to be "different". Someone knows of a success story please enlighten me as I am open minded to being incorrect and would love a case study where a product continued it's success up to 5 years later.

2) There's zero indication anywhere I look that customer support is even relevant for Com2us. That might not matter in the short term when the current team is here on the forums... but it might not be a bad idea to consider steam purchases going forward. I'm not confident I'll be able to reinstall a license if I run into an issue down the line without these guys here on the forums helping out. With Steam you at least know you will have access to an older verision of OOTP in 2025 no matter what direction the game goes.

Com2us has seen increasing assets the last 3 years all while their revenue has been decreasing. They've been acquiring with an eye towards expanding to overseas markets. I can't imagine they are interested in long term growth in the PC market as there's ample opportunity to do that in Korea... so to me this is all about the potential of OOTP Go world wide for mobile and Perfect Team.

Mobile and Perfect Team fit their existing business wonderfully... the base game really does not.

No offense to Markus, but I've heard this exact press release from Bioware, Flagship Studios, Turbine Games, Westwood Studios, Lionhead Studios and others. People like to talk about how much this means for an increase in resources for a studio... but historically that has been anything but the case.

tldr version: Put serious consideration into buying a copy of this game on Steam if you expect to be playing it years from now.
Thank you for posting this. Exactly what I have come across as well.

Abysmal customer support and nothing but micro transactions.

This will absolutely affect the quality of ootp in the long run.

Anytime a company buys 100% of a company, the previous company is ****ed.

2020 just keeps getting worse.
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