Quote:
Originally Posted by wvualum06
You guys have no clue how to fix this, otherwise you would have fixed it the last eight times someone brought it to your attention.
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Yeah, for sure we would've fixed it already if we knew how. So you're not wrong.
It's likely something to do with a very specific combination of things that are triggering the problem (hardware/software mix etc) but so far we haven't been able to reproduce it at all and if we can't reproduce it, we can't fix it. That doesn't mean we will stop trying though. But complicated and esoteric issues can take time to track down and resolve, unfortunately.