[Alex Murray]

Hey everyone,

We are aware of the influx of Card Sync Errors and Connection issues in regards to reaching the PT servers. The issues range from connecting to teams and even for people who do get in the issues also extend into redeeming missions and doing Auction House work.

We are in contact with our server providers with their tech team to get this resolved as quickly as possible. We were updated by them this afternoon (5/31) that they believe they know the issue that is causing all of this. They believe an expired certification for some of their servers is the root issue and they are getting that fixed as quickly as possible on their end. However do to that issue being on their hardware we aren't able to actively reset or reboot servers to get around that issue. We are actively attempting to get this issue escalated through their support team so it gets priority. We will absolutely update you all as we get more info.

Thanks
Alex