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I love the pack only idea. there's no way Im giving the morons my hard earned pp paying %12000 of the last 7 because they have the only card I need for a mission. However, my pack opening is impossible because of issues with animations that the devs have completely ignored. 3 tickets in six weeks and still only one generic response that was not followed up on. And yes I posted in bug reports forum as well as opened tickets in their old AND new ticket system. Their customer service has absolutely tanked on OOTP20. I was really amped for this iteration after well over a decade of playing ootp games, but they've dropped the ball big-time from a customer service standpoint. I really only log in to check my PT records because I can't buy overpriced cards on ah and can't do packs without the game crashing so it's basically useless.
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