Quote:
Originally Posted by Lukas Berger
Whoever's end it's on, we want to get it working right so Pete can play the game.
The problem is, I do not know what to do at this point. I've dealt with hundreds of license activation issues, but I've never had one this persistently difficult. I've talked with Markus and Andreas and the rest of the teams well, and we're at a loss.
Typically even in difficult licensing issues, offline licensing is the last step you need to take and that solves the problem. If the license check fails after that, running the game in admin, with all firewall/security stuff either turned off or at least with OOTP whitelisted in each of them, will get things going again.
Clearly there is something very much out of the norm going on here, but short of deactivating every other program running on the computer (particularly any security programs) at the same time and trying to run the licensing check after each time, to see if it's possible to determine where the problem lies, which would obviously be incredibly time consuming, I do not have any other brilliant ideas.
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What are you talking about? A person that really wants to solve a problem takes the initiative to solve said problem. Obviously, He doesn't want to do that. He has been given many different reasons why this problem is happening. He does as little if anything, as possible.
If it was happening to me, I would have solved this problem years ago, so it doesn't keep happening every year. He chooses not to do anything, but complain.
What new advice can you give him, that hasn't been said 100 times?
You are a better man than me.
Take care.