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Yes, we will get back to you, but since PT is still very new, we don't have all the reporting tools set up automatically. We're still a very small team, so at the moment we would need Chris to look into any possible issues, so unfortunately that will have to wait until the New Year when he is back.
For the moment, it's nice to hear the crashing issues have calmed down. If you do have issues again, as Lukas mentioned, getting the trace file to us will help track things down so we can try to prevent things going forward.
As for the "missing" cards, as mentioned, we're 99.999% certain that they don't get missing. Everything gets tracked by the servers on our end, so there should be no way that a client crashing will impact things. As mentioned, the most likely case happening here is that the cards from those packs end up in your Inactive Players list (which is NOT the reserve roster). If you go to the rosters screen, at the top right there is a button to check your inactive roster. From that page, there's a button to only show inactive cards, and I would say it's very likely that cards from any missing packs ended up there. If you double check there, that should be where they are. If they are not there, please do reply here, and as I said, once Chris is back from a well deserved vacation this week, he can potentially look into things a little bit more. And certainly going forward, we'll set things up so that other members of the team can check on things like that, but as I said, we're not quite there yet with this new mode.
Sorry again for the issues you had.
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