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Hmm, I'm not really sure.
Are you on a PC or Mac?
Do you have any issues with the in-game play itself, any lagging or white or black flashing screens?
Are you running any other programs at the same time as OOTP?
The first thing I'd suggest for any in-game issues would be an update of your video card drivers (possibly your OS as well, though that's less likely to matter).
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