Quote:
Originally Posted by Huckleberry
Ugh. It's crashing immediately after the initial loading dialog. 5 times, same thing.
Rebooting computer now.
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Ok, I think we're going to want to know your system specs and also maybe have you attach a trace file if possible.
The info on generating a trace file is as follows:
Open the game and click on Settings
Now click on the Troubleshooting tab.
Finally, click the drop-down menu that says "Don't write OOTP debug info to file".
Change it so that it will be "write OOTP debug info into file".
Click OK and then exit the game.
Generating a Trace File
Once Trace Mode has been enabled, follow these steps to generate a trace file:
Launch OOTP. You may receive a pop-up saying that Trace Mode is enabled, and that performance may be slower than normal.
Perform whatever steps are required to cause your problem to occur (or perform whatever steps OOTP Developments has suggested).
Quit OOTP (if it hasn't crashed). [If it didn't crash, then the log won't be helpful for troubleshooting crash problems (but may be helpful for other problems). In that case, there's no need to send us the trace log if you're troubleshooting a crash problem.]
Open the game and click on Settings (or Preferences in older versions).
Now click on the Troubleshooting tab.
Open the folder called "debug".
Finally, find the file called "ootp_trace.txt" and attach that to your ticket.
To disable Trace Mode, simply reverse the steps above. It's important to disable this since the game will run slower with trace mode enabled.