I guess this is where discussing over forums make it difficult and sometimes a Tone can be misconstrued. I am sorry to see that you feel offended, but from all the comments that I've read here, the staff was quite sincere and forthright...and straightup direct / honest. In addition to answering questions, that's personally what i want to see in a developer even if the answer is sometimes a tough one to take in.
I imagine it was a very difficult decision and quite possibly one that they didn't know the answer until closer to release. I would much rather see a feature like this done right than just tacked on for the sake of it without the focus it deserves. At least now when the time is right, it will get the focus that those here want it to.
Quote:
Originally Posted by agrimsley
I think it is quite clear from the responses in this thread that many people have hit a nerve and the professionalism of the staff of OOTP has slipped somewhat. I find a number of responses to valid questions to be rude and condescending which is not the best customer service.
I just think the team needs to take on board the response from their users which is quite clear.
I get it though, online functionality is out. Just try and respond with a little decorum if you want to keep your potential customers on side.
|