Quote:
Originally Posted by Cole
A few thoughts and keep in mind I'm just the PR guy, not a developer...
First, I'm not even entirely sure we have the mechanisms in place to allow for such a thing as a discount based on someone previously having the game. Perhaps it's possible, but the company as far as I know has never done such a thing in the past, so perhaps even technically it's not possible (or easy) to do.. but I could be wrong on that.
Secondly, to go as far as to suggest people who bought FHM 2014 get FHM 2 for free is a bit much. After all, this is the livelihood for the developers, it is how they make a living and thus, giving away the product to a large number of people might restore a lot of goodwill, but won't put food on their table.
Also, for those who were truly unhappy at the time of release, refunds were offered for FHM 2014.
While I wasn't involved in FHM 2014 or OOTP Developments when the game released, I am well aware of the troubles that existed with that release. A lot of lessons were learned and we know for some customers it will be an uphill struggle to restore faith.
Some will likely never come back to try another hockey game from us, but we truly feel once the good word gets out, people will be willing to give the game a try. After all, that's what everyone wants in the end and wanted with FHM 2014 - a complete and solid hockey simulation.
I understand completely if some people are hesitant to buy the game on day 1.. But, I do know a lot of people will be willing to buy it and there will be lots and lots of feedback in the first week. There will also in the lead up to release be some previews posted by independant game sites. So, all that to say, there should be plenty of information out there for someone to make a decision on whether or not this is the game for them.
We certainly hope you will all give it a shot and we expect this release to be 100x smoother than FHM 2014. (although not perfect, as nothing ever is!)
|
Thanks for the reply.
As I stated in the first post, I intend to purchase the game, as I have hope and would like to see one of my favorite types of games have good, entertaining options.
In regards to the refunds for FM2014 -- I didn't ever see an email offering those refunds? I waited patiently, updated when new versions were out and tried not to complain -- eventually I lost interest in waiting for the game to get better, started playing Football Manager and that solved for my simulation needs.
Was I required to come on the forums and complain in order to receive the offer for a refund? I'm just not sure how I would have enacted that without coming here and seeking it out -- thusly I don't think it's fair to say you "offered them", rather "granted them when requested, aggressively."
That being said, I may completely wrong, as I wasn't aware that refunds were awarded, and I may have just completely missed a moment in FHM history.
Either way, I don't want my money back and I don't want FHM2 for free -- I'm more just attempting to open a dialogue about what I (as someone who works in mobile marketing and development, building goodwill with a burned audience is a premium) see as a missed opportunity for OOTP to give a little bit of something back to those who got burned the first time around and have little to no trust in the work that Sebastien and team are doing with FHM.