[Sebastian Palkowski]

Originally Posted by IvanIvanovich

You've made a public pledge to give refunds to those customers that are unhappy with the product.

You are now refusing to do so, and are not honouring that pledge.

I've given Brad 48 hours to comply with the promise that he made on this board and I'll will wait that long but not one second longer before I file a complaint.

I deeply regret ever having made business with you or your company. It was a big mistake on my part.

You have NOT made good on a single one of your promises. The product does not in any way resemble what it is advertised as being. You have repeatedly lied about when updates will be released and what they will contain and when people complain you insult them.

Your response here is a very good example of how not to treat paying customers and I say this as someone running a business myself.