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Don't promise what you can't deliver
Unless the developers were absolutely positive a patch would be ready in a week, they should have not mentioned that time frame.
Being a small company or the only hockey sim are not legitimate reasons for putting out a product that doesn't work and leaving people hanging.
Give updates when deadlines cannot be made or simply don't be so definitive with those deadlines. It doesn't help to miss deadlines and not explain the delay.
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