Quote:
Originally Posted by Smetana
OP is entitled to his opinion. We all are entitled to our opinion.
Those of us who are heavily invested in this game (and I'm not talking about money) are bored with these qq threads.
Don't like the game and are too impatient and short-sighted to see what's down the road? Get a refund. But spare us the trite monologues. We're all quite aware of the flaws in the current software.
So you feel you wasted your $40. Next time spend your hard-earned cash on one of the other hockey management games out...oh, wait...
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Like-it-or-get-out posts like this, which contribute nothing toward any actual improvements to the game, remind me of the anarchic SI forum, where there are apparently no rules of conduct.
The OP spent his money and has every right to complain in the calm, mature way that he did. I did not preorder FHM for reasons that I explained elsewhere, but I have to say I'm troubled by the many, many reports of problems.
Maybe it's a generational thing, but it don't think it's good business to just assume that perfection is not possible and that it's OK to just patch things later.
A business must always strive to produce a perfect product. Just accepting that 'well, it can't be perfect,' as I have been told by one developer of a product that some of us here know, should itself be unacceptable. A business has to strive for perfection because customer trust is hard to win back after it is lost. A business should never, never allow even the slightest perception that it is taking its customers for granted.
I have been lurking here in this part of the OOTP forum for a long time, and I don't think the FHM team is taking their customers for granted. They seem like nice guys who want to produce the best product possible.
But perceptions take on a life of their own when someone has high hopes and has spent their money, and they are hard to correct.