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What version of the game are you using? Is it the latest version -- 13.8.30? If not, try downloading the latest patch from the General Discussions board here and see if that helps. The players.dat file should be there when you create the game. It's a universal file that your leagues will use so there's no reason for it not to show up. Otherwise, I'm out of ideas. All I can suggest if this fails is to submit a support ticket to OOTP.
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