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Just to let you guys know...finally got the chance to try that utility but it didn't work.
So, I sent the file the utility makes to VT and within two hours I had another utility to run...and sure enough, that one did the trick.
Thanks for pointing me in the right direction...and for anybody who's had the same issue and still hasn't had it fixed...drop me a line or PM and I'll gladly send out the utility.
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