Help. We just made a server change for our league. I tested this solution prior to rolling it out, but the transition hasn't been clean for all of our GM's. I have 7 GM's so far, that are having no problem with the league file, and three that are (having problems) exporting.
All have the right league file, and I've also sent them new settings folders. The FTP settings are Passive, Secure TSL.
Have tried the following
- asking them to expicitly select "passive" in the online league settings
- asking them to try Active, Secure TSL
- disabling firewalls - one even disconnected his router
- banging my head against the wall. didn't help, head is now sore.
Here's the error logs from User 1
FTP_CLIENT object created
FTP_CLIENT callback rate set to 300 ms
Set connect-, read- and idle-timeout to 30000 ms
Set connect-, read- and idle-timeout to 30000 ms
FTP_CLIENT:
pen - host set to ftp.recruithard.org
FTP_CLIENT:
pen - user set to
fcb_lgexports@recruithard.org
FTP_CLIENT:
pen - password set
FTP_CLIENT:
pen - port set to 21
set to passive mode
Activate TLS 1.0 encrypted channel (Secure FTP)Successfully opened connection to host ftp.recruithard.org
Error: ChilkatLog:
ClearControlChannel:
DllDate: Feb 17 2010
cccStatusCode: 500
response: 500 Unknown command
Failed.
put - file size is 98669 byte
Successfully started sending file team_35.ootp
ChilkatLog:
AsyncPutFile:
DllDate: Feb 17 2010
Username: bzabel
Component: Visual C++ 9.0
localFileSize: 98669
restartNext: 0
ModeZ: 0
BinaryMode: 1
Sent PROT P command.
ProtPResponse: 200 Data protection level set to "private"
PbszProt: Elapsed time: 157 millisec
Passive transfer mode
EPSV_reply: 229 EXTENDED PASSIVE MODE OK (|||31765|)
hostAddr: 69.39.232.66
DataConnect:
hostname: 69.39.232.66
port: 31765
ConnectTimeoutMs: 30000
timeout waiting for connect to complete;
IP_Address:
ipAddr: 0x0
Hostname: 69.39.232.66
SocketHandle: 0x680
sockError: 10022
Connect function failed
SetupPassiveDataSocket: Elapsed time: 30187 millisec
Failed to setup passive data socket for PutFile
Closed connection
Closed connection
FTP_CLIENT object destroyed
From User 2
FTP_CLIENT object created
FTP_CLIENT callback rate set to 300 ms
Set connect-, read- and idle-timeout to 30000 ms
Set connect-, read- and idle-timeout to 30000 ms
FTP_CLIENT:
pen - host set to ftp.recruithard.org
FTP_CLIENT:
pen - user set to
fcb_lgexports@recruithard.org
FTP_CLIENT:
pen - password set
FTP_CLIENT:
pen - port set to 21
set to passive mode
Activate TLS 1.0 encrypted channel (Secure FTP)Error: ChilkatLog:
ClearControlChannel:
DllDate: Feb 17 2010
SocketError: Error 2749
Check to make sure the connection is not blocked by a firewall or anti-virus port filtering.
Error sending on socket
send_size: 5
Failed.
Closed connection
FTP_CLIENT object destroyed
From User 3
Connecting to host ftp.recruithard.org:21
= 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
= 220-You are user number 1 of 200 allowed.
= 220-Local time is now 07:23. Server port: 21.
= 220-This is a private system - No anonymous login
= 220-IPv6 connections are also welcome on this server.
= 220 You will be disconnected after 15 minutes of inactivity.
> USER
fcb_lgexports@recruithard.org
= 421 Sorry, cleartext sessions are not accepted on this server.
Please reconnect using SSL/TLS security mechanisms.
Error: No password request received
Connection closed
Any ideas?