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I sent in a ticket a cpl days ago and have yet to hear back. My hard drive crashed and when I go to where it says to re download otp11 it says I have used up my download limit. I only downloaded the game once on my previous computer. I even tried to call e-sellerate(the web store) and left a message but have heard nothing back. can someone please direct me what to do next ? I did receive an email stating they received the ticket, but nothing else.
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