I'm not impatient. I know the game will come out when it's deemed to be worthy of release. I have absolutely no problem with that. Like many people here, I'd rather have a polished product than have something that was thrown together just to make some sort of deadline.
I just think taking orders for the game and then almost completely disappearing is a very poor way to run a business. It's kind of like going to a restaurant, making and order, and then not seeing your waiter/waitress again for an hour. I'm not saying an independent developer should give a detailed run down every morning, but checking in at least once a week or so with a short, simple update is a common courtesy that should shown to one's customers.