Funny how they can have an email to cancel out of the 5-day trial, but cancel an auto renewal (even after you sent an email expressly denying them the right to charge your credit card)? For THAT, you have to call in and wait on hold for 20 minutes, with the option to leave a message every 7 minutes (I'm still waiting for my call back, btw).
They have set new lows for customer service. And everyone who loves the product is fortunate to not have tried to cancel yet.
Now I have 2 weeks of finance charges on my credit card because they ignored my email and essentially illegally charged my credit card. If they don't reimburse me for the finance charges on $100 over 2 weeks (admittedly just a few bucks), I think it's time for me, as an attorney, to make sure I cause their legal staff to waste more than that in time and paper dealing with my claims against them.
Ugh, why can't they just be an honest bunch?
Quote:
Originally Posted by Bonedwarf
Folk may be interested to know that there's a five day trial of MLB.TV during April.
I just noticed it. Five days trial. If you email them before the 5 days is up, there's no charge.
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