Quote:
Originally Posted by disposableheros
i cant speak directly to your 2006 tech support issue, but i can tell you that this year *should* be better. last year there were only 3-5 people working the logged/closed/fixed routine, but this year, all the beta testers have been asked to patrol these areas and help out the "formal" tech support crew.
i know that doesnt do anything for your 2006 issues, but please dont let the former lack of follow-thru stop you from being involved in reporting bugs this time around.
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I guess my contention was that given these are still in Logged Issues and not moved, were they looked at for elimination in v2007? I see your point, though. These ARE v2006 observations, but to me they served as the general forum's TT to Tech Support to, hopefully, watchdog in v2007.
Thanks, as always, for simply paying attention dh. It's appreciated more than you know.