Had my first encounter with customer service.
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Originally Posted by PotatoPeeler
To Whom It May Concern,
I am considering ordering the MLB.TV package for this season and I am wondering how long will I have access for if I order with the yearly plan. Will I get access until next February or will it only last until the World Series is over?
Thank you for your prompt reply.
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Five days later...
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Originally Posted by Useless Email from MLB.TV
Dear Customer,
Thank you for sending your email.
We apologize for the difficulty experienced. Please call our Customer Support department at 1-866-800-1275 so we can improve your experience.
Thank you for taking the time to write!
Regards,
MLB.com Support
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If they're gonna just send me a canned response that has nothing to do with my question, why did it take them five days to do it? Lame.