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Originally Posted by piperclap
You are a bummer dude.
Chill out.
Its not as if SI has a huge master plan to piss you off. So what, your game doesn't work. Go outside. Make a friend.
Marc-thanks for being spot-on with the support (as you are with all SI products. You guys must work hard or something.) So far, I've only great things to say about my experiences with SI.
Question-if we order with the E-sellerate module, do we still get the discount up to the date? (yes, I forgot to preorder).
As for the six month thing-I'd assume it'd work since thats how FM and EHM both work as well. Hence the term "try and buy." You try it, take a break at 6 months to enter in your credit card info, then keep on chugging away trying to find the next great prospect.
And the $5 thing? Thats because they probably pay a per-transaction fee to those people. Basic business. No need to complain about it-if you email SI, you'll have a response within at least a day.
Just chill man. Its all good.
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I guess I'm coming off too strong, but their is do much excusing of a business while supporting their 'basic business' charges. Once upon a time, people bought something and received it. As noted in the post above, those who preordered weren't notified it was available to dl. I only discovered it in the forums. What should I expect for my purchase price? They expect me to pay before I can play their game, so I paid. I don't believe their is a conspiracy to inflict pain on me or ruin my antisocial life <grin?>.
I'm airing my issues here in a forum and topic devoted to this issue, not smearing them wherever I can. I'm sure lots of people are a little disappointed they preordered and couldn't play. I'm delivering that message to the person marketing the game. I'm guessing SI isn't thrilled with esellerate and are letting them know about it. Feedback hopefully breeds improvement. I'll try not to post again about this, but respect that everyone isn't eager to pay for things they don't get as expected while others are getting what they paid for.