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marc420 · 10-28-2005, 01:39 AM

Can you please give specific reasons why the game might be crashing at the end of a game? Is the game doing work in the registry at this specific time?

For a computer that is having no other problems with other programs, cleaning the registry and re-installing the OS seem to be rather extreme measures. When a computer is only showing problems with one program, its much more likely that there's something happening with the program. Cleaning the registry isn't a bad idea. But I doubt I'm going to be messing with OS installs to get a game running.

From my own years of experience doing tech support, this sounds a lot like what I tend to call "blame the customer" syndrome. I see it a lot from the programmers I work with. Usually they have to be hit over the head with a two-by-four to admit they have a problem in their code. Their first response is usually to come up with as many reasons as possible why its really the customer's fault. One reason I'm considered good at my job is because I don't stop there, and I keep digging looking for the real answer.

I'm seeing this problem this week. I'm traveling on business, so I'm seeing the problem with the game installed on my work laptop and my league moved over to it. This is my professional computer. I trust it to the point where I was just giving a presentation on it to a group of about 50 of our customers and dealers at our users group meeting. I was using it on the trade show floor to answer and solve any problems that anyone walks up to me. This is me up in front of our customers and dealers at our biggest event of the year. I obviously trust this computer to use it in these situations, and I have no problems with any other programs on this computer.

As a professional with a software company, I'm generally very suspicious of very general answers that don't go into specifics. If there is a problem, there is something specific causing it. If it has to do with the registry, then it can be found and tied down to a specific cause. If that cause has to do with the registry getting too large, then so be it. But for me, as someone who's made his living by working with computers and software for about 18 years now, I don't trust a general answer that doesn't get into the specifics.

10-28-2005, 01:39 AM	#13
marc420 Minors (Double A) Join Date: Oct 2002 Location: Terrapin Station Posts: 112	Can you please give specific reasons why the game might be crashing at the end of a game? Is the game doing work in the registry at this specific time? For a computer that is having no other problems with other programs, cleaning the registry and re-installing the OS seem to be rather extreme measures. When a computer is only showing problems with one program, its much more likely that there's something happening with the program. Cleaning the registry isn't a bad idea. But I doubt I'm going to be messing with OS installs to get a game running. From my own years of experience doing tech support, this sounds a lot like what I tend to call "blame the customer" syndrome. I see it a lot from the programmers I work with. Usually they have to be hit over the head with a two-by-four to admit they have a problem in their code. Their first response is usually to come up with as many reasons as possible why its really the customer's fault. One reason I'm considered good at my job is because I don't stop there, and I keep digging looking for the real answer. I'm seeing this problem this week. I'm traveling on business, so I'm seeing the problem with the game installed on my work laptop and my league moved over to it. This is my professional computer. I trust it to the point where I was just giving a presentation on it to a group of about 50 of our customers and dealers at our users group meeting. I was using it on the trade show floor to answer and solve any problems that anyone walks up to me. This is me up in front of our customers and dealers at our biggest event of the year. I obviously trust this computer to use it in these situations, and I have no problems with any other programs on this computer. As a professional with a software company, I'm generally very suspicious of very general answers that don't go into specifics. If there is a problem, there is something specific causing it. If it has to do with the registry, then it can be found and tied down to a specific cause. If that cause has to do with the registry getting too large, then so be it. But for me, as someone who's made his living by working with computers and software for about 18 years now, I don't trust a general answer that doesn't get into the specifics.