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Originally Posted by Le Grande Orange
I think that's the heart of it right there. Folks bought the game on pre-order under the assumption that H2H would be added later, since it was still being discussed as an actively planned and worked on feature. But then H2H never got added and they feel like they were "tricked" into buying the game (this assumes of course that H2H was THE single most important feature to them, and that without it they wouldn't have bought the game - I do wonder how many folks that argument would actually apply to).
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It should also be pointed out that originally when v6 was mentioned it was at full price. Many people complained and stated that they wanted a break on the price from v5 to v6. I can recall a few of the argument threads there. Instead, what Markus did was give a "pre-order" discount to satiate those people (I, however, had grown tired of the bantering and left the forums for awhile, completely missing the rebate period by the time I returned :P).
Up until that point, H2H was always a planned feature. Markus did eventually post that it was more work than he thought and he apologized for not implementing it as he wished.
And good point LGO... I know it might have been rough, but I wonder what would have happened if Markus had offered rebates to those people who unlicensed the games and had their registration numbers deactivated? Would many have taken him up on it? I tend to think that many continue to use H2H as a leverage point to try to obtain more concessions from Markus...