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Search: Posts Made By: Andreas Raht
Forum: Bug Reports Forum 04-02-2020, 12:04 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Thank you! Your log file should (but did not)...

Thank you!
Your log file should (but did not) contain these lines:

2020-04-02 05:59:13 open: FTP_CLIENT :: open - port set to 21
2020-04-02 05:59:13 set_passive_mode: set to passive...
Forum: Bug Reports Forum 04-01-2020, 08:35 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Can you send me an OOTP 21 FTP trace file please,...

Can you send me an OOTP 21 FTP trace file please, with FTP mode set to "Passive, Secure FTP (TLS)"?
Forum: Bug Reports Forum 04-01-2020, 06:05 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Thank you, Michael! Can you please send...

Thank you, Michael!


Can you please send me the league file download link and the content of your /settings folder? It's in saved_games/<league folder>/
Thank you!
Forum: Bug Reports Forum 04-01-2020, 05:45 AM
Replies: 49
Views: 550
Posted By Andreas Raht
We did not change any settings, features or...

We did not change any settings, features or requirements for FTP or HTTP in OOTP 21.
Forum: Bug Reports Forum 04-01-2020, 04:31 AM
Replies: 10
Views: 254
Posted By Andreas Raht
Do you have any useful information about why...

Do you have any useful information about why exactly you would like to beat me, buddy? ;)
Forum: OOTP 21 - General Discussions 03-28-2020, 10:55 AM
Replies: 3
Views: 136
Posted By Andreas Raht
Sorry guys - should work now :)

Sorry guys - should work now :)
Forum: Bug Reports Forum 03-27-2020, 10:56 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Guys, please make sure you read this first and...

Guys, please make sure you read this first and double-check everything in your settings:
http://manuals.ootpdevelopments.com/index.php?man=ootp21&page=ftp_info_dialog
Forum: Bug Reports Forum 03-27-2020, 10:56 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Guys, please make sure you read this first and...

Guys, please make sure you read this first and double-check everything in your settings:
http://manuals.ootpdevelopments.com/index.php?man=ootp21&page=ftp_info_dialog
Forum: Bug Reports Forum 03-27-2020, 10:54 AM
Replies: 49
Views: 550
Posted By Andreas Raht
The debug files: ...

The debug files:

https://support.ootpdevelopments.com/portal/kb/articles/how-to-create-a-debug-log-file
Forum: Bug Reports Forum 03-27-2020, 10:53 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Yes, send it to andreas@ootpdevelopments.com...

Yes, send it to andreas@ootpdevelopments.com please
Forum: Bug Reports Forum 03-27-2020, 10:05 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Doc16, can you please PM me all the league file...

Doc16, can you please PM me all the league file info and FTP info so that I can test it? Will do that tomorrow. I need passwords, commish account info, a user account, FTP account. Thanks!
Forum: Bug Reports Forum 03-27-2020, 10:03 AM
Replies: 49
Views: 550
Posted By Andreas Raht
Did you try the different settings in OOTP?...

Did you try the different settings in OOTP? Active mode, passive...?
Forum: Bug Reports Forum 03-27-2020, 09:50 AM
Replies: 49
Views: 550
Posted By Andreas Raht
The FTP log file and the debug log file, both...

The FTP log file and the debug log file, both written by OOTP. See


https://support.ootpdevelopments.com/portal/kb/articles/how-to-create-a-debug-log-file
Forum: Bug Reports Forum 03-27-2020, 05:07 AM
Replies: 49
Views: 550
Posted By Andreas Raht
The question is what is in the following lines of...

The question is what is in the following lines of the log file. Guys, please send us those log files. Without them, we are blind and guessing :)
Forum: Bug Reports Forum 03-26-2020, 10:35 AM
Replies: 49
Views: 550
Posted By Andreas Raht
ModeZ is not a problem. Please use Filezilla...

ModeZ is not a problem.

Please use Filezilla and see if it connects and if it can create that folder. If that does not work, OOTP will have problems, too.
Forum: OOTP 21 - General Discussions 03-20-2020, 02:17 AM
Replies: 47
Views: 4,210
Posted By Andreas Raht
It will install to the same folder to which the...

It will install to the same folder to which the last beta installed.
Forum: OOTP 21 - General Discussions 03-19-2020, 03:09 PM
Replies: 47
Views: 4,210
Posted By Andreas Raht
Not needed, see post above :)

Not needed, see post above :)
Forum: OOTP 21 - General Discussions 03-19-2020, 03:09 PM
Replies: 47
Views: 4,210
Posted By Andreas Raht
Thank you! Only a single activation is in use for...

Thank you! Only a single activation is in use for this license. So the license system correctly figured that it's the same computer and used the same activation again. All is well!
Forum: OOTP 21 - General Discussions 03-19-2020, 03:00 PM
Replies: 47
Views: 4,210
Posted By Andreas Raht
In OOTP on all platforms just open the "Game...

In OOTP on all platforms just open the "Game Settings" dialog, then the "Troubleshooting" tab, then click on for example "Open folder containing customizable data" and the folder will be opened.
Forum: OOTP 21 - General Discussions 03-19-2020, 02:51 PM
Replies: 47
Views: 4,210
Posted By Andreas Raht
Yes, you're right, it installed into a new "sand...

Yes, you're right, it installed into a new "sand box" folder because we changed the bundle identifier. Well, the joy of Apple development :)
Can you PM me your license key please? I'd like to check...
Forum: Bug Reports Forum 03-19-2020, 05:43 AM
Replies: 4
Views: 91
Posted By Andreas Raht
Thank you, we were able to reproduce the problem...

Thank you, we were able to reproduce the problem and will fix it ASAP.
Forum: OOTP 21 - General Discussions 02-22-2020, 04:40 AM
Replies: 3
Views: 312
Posted By Andreas Raht
Hi!Is this still an issue? Can you try another...

Hi!Is this still an issue? Can you try another browser or another computer please?
Forum: OOTP 20 - General Discussions 09-21-2019, 11:33 AM
Replies: 19
Views: 1,589
Posted By Andreas Raht
Please click on "Enter license key" and send me a...

Please click on "Enter license key" and send me a screen shot of the dialog that shows up. Thank you!
Forum: OOTP 20 - General Discussions 09-21-2019, 03:48 AM
Replies: 19
Views: 1,589
Posted By Andreas Raht
Yeah this is really annoying and we're sorry...

Yeah this is really annoying and we're sorry about it. The esellerate closing was announced 3 months before the closing. Otherwise we would just have done OOTP20 with esellerate only and then OOTP21...
Forum: OOTP 20 - General Discussions 08-26-2019, 01:17 AM
Replies: 9
Views: 580
Posted By Andreas Raht
The auto-save feature only saves the data (.dat)...

The auto-save feature only saves the data (.dat) files, not the player pictures. You're now using the old data files with some new player pictures.

You could try the following: close OOTP,...
Showing results 1 to 25 of 500

 
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