TEMPLATES_ENGINE::load_template_file error when updating reports for online league

[the doctor]

Originally Posted by fudoki

I had hoped there would be a regedit setting or something relating to default directory but no such luck. Presumably it is an in-game config. My suspicion is uninstalling OOTP 24 and OOTP 25 and then installing OOTP 25 (first) would likely fix the issue. I'd rather not do this as I am actively using both for online leagues. Course it might not fix the issue if I then re-installed OOTP 24.

this is one of the (many) things i have tried without success - uninstalling 24, uninstalling 25, then reinstalling 25. same errors. i can't find any trace of 24 on my HD, but it seems like something behind the scenes in 25 is still pointing to the wrong place(s) somehow.

[the doctor]

just rolled over into the new calendar year in my league, so it generated the almanac. as i should have expected, I'm getting these errors during almanac creation as well.

[fudoki]

Originally Posted by the doctor

this is one of the (many) things i have tried without success - uninstalling 24, uninstalling 25, then reinstalling 25. same errors. i can't find any trace of 24 on my HD, but it seems like something behind the scenes in 25 is still pointing to the wrong place(s) somehow.

Thanks, you've saved me having to do this today - appreciated. I'm giving serious consideration to rolling back to OOTP 24 because I am increasingly convinced there is a setting I can't change in 25 pointing to the wrong place.

[the doctor]

Originally Posted by fudoki

Thanks, you've saved me having to do this today - appreciated. I'm giving serious consideration to rolling back to OOTP 24 because I am increasingly convinced there is a setting I can't change in 25 pointing to the wrong place.

no problem. i actually decided to try this one more time simply because this is driving me so nuts.

- only thing installed is 25
- uninstall 25 through steam
- delete ALL vestige of folders and files including "out of the park" or "ootp"
- restart pc
- fresh install of 25 through steam
- grab league file
- try uploading reports

same errors in the same place. i'm starting to wonder if there is something in the league files themselves telling the game to look in the wrong place for the templates.

[fudoki]

Originally Posted by the doctor

no problem. i actually decided to try this one more time simply because this is driving me so nuts.

- only thing installed is 25
- uninstall 25 through steam
- delete ALL vestige of folders and files including "out of the park" or "ootp"
- restart pc
- fresh install of 25 through steam
- grab league file
- try uploading reports

same errors in the same place. i'm starting to wonder if there is something in the league files themselves telling the game to look in the wrong place for the templates.

That would make sense. I'm going to ask a co-commissioner to try simming and see if the issue follows the league file - sounds like it will.

[the doctor]

Originally Posted by fudoki

That would make sense. I'm going to ask a co-commissioner to try simming and see if the issue follows the league file - sounds like it will.

haha, yeah, we're all on the same page here - my co-commish is running into the same problem.

[Mike Lowe]

Originally Posted by fudoki

Also seeing the same issue when trying to sim my online league. What is odd though is from what I can tell the .zip file is being created in the wrong folder:-

I converted my league yesterday and ran a sim today using OOTP 25. The only zip file created on my PC in the last hour was in the OOTP Baseball 24\saved games\ folder rather than the OOTP Baseball 25\saved games folder where presumably it should be saving?

It appeared my sim hit the skids when running reports so I suspect the report path is incorrect. Is there any way to change this from inside the game?

@Matt Arnold,

Thank you for checking in on this thread. Are there any updates at all? I am part of this league and no one who runs our (daily) sims can progress forward using OOTP 25. We're hoping to get moving soon as others in the league are getting a bit impatient.

Thank you for the attention with this. We're excited to get moving again.

[the doctor]

i'm still in the same limbo as mike above - we're almost through the offseason, creeping up to the season opener, and reports are dead in the water for us until we get some help here.

as the commissioner of the league where this is occurring, i'm the one catching all the heat from my managers, so any help would be much appreciated.

[SDMBOOTP]

My league has to manually enforce a Rule 5 draft roster freeze, since the game won't do it for us (I have logged this as a feature request).

Without the ability to see transaction logs, this is going to be impossible to enforce, as we can't see who has made illegal 40-man roster moves.

Is this getting looked at? Not having access to any logs (news, draft, injury, transaction) is close to a show-stopper for online leagues.

[Lukas Berger]

Originally Posted by SDMBOOTP

Is this getting looked at? Not having access to any logs (news, draft, injury, transaction) is close to a show-stopper for online leagues.

It's high on our list of things to check out, yes.

[Recte44]

Same issue here.

[Lukas Berger]

If anyone seeing this can post/send us a trace file when trying to create the reports, that might help us track things down. Thanks!

[SDMBOOTP]

I have only gotten the error messages I posted earlier in this thread (that others are also getting) once lately. I wasn't able to resolve it by restoring a backup, like the last few times I experienced it.

Last night I was able to sim a week in my league and the reports were created without errors, however the log reports (transaction, news, injury, etc.) were missing. I have never been able to create those reports since upgrading to OOTP 25.

Do you want to track that as a separate issue, Lukas? I had opened a separate ticket weeks ago about the missing logs in reports.

I'm not sure if the two issues are related or not. Both deal with generating reports in OOTP 25.

[the doctor]

i posted the trace file earlier in this thread, here it is again. i can generate another one if needed.

[Matt Arnold]

OK, we found some issues and hopefully should have some fixes on this for the next patch.

It seems to be related to those online leagues which are still running with the old text files, and not the in-game sql DB for storing files. I believe that converting to the in-game SQL DB (from the database tab, you can hit the last button on the right hand column), I think that should prevent the errors from happening.

[the doctor]

Originally Posted by Matt Arnold

OK, we found some issues and hopefully should have some fixes on this for the next patch.

It seems to be related to those online leagues which are still running with the old text files, and not the in-game sql DB for storing files. I believe that converting to the in-game SQL DB (from the database tab, you can hit the last button on the right hand column), I think that should prevent the errors from happening.

THANK YOU. this worked for me. back in action!

[SDMBOOTP]

Matt:

This is great, thanks! How does this affect the missing log reports, though? (Sorry I'm not at my computer to test this now).

[SDMBOOTP]

Originally Posted by SDMBOOTP

Matt:

This is great, thanks! How does this affect the missing log reports, though? (Sorry I'm not at my computer to test this now).

Answering my own question: I was able to verify that doing these steps were able to generate the missing log files.

• Click on Edit… next to the last line “This saved game uses text files instead of the database engine to save the text data”
• Click OK on “Are you sure?” (assuming you backed up your league folder before starting the game and this process)
• It will take a few minutes to Import everything, and then give an Info box saying something like “Successfully imported all text files into the new text database. Deleted all text files without errors.”

Thanks a lot!

[assamarra]

Did the patch and the fix sort this problem?

My plan is to migrate to v25 in my league's next off season and need to know if this known issue has been resolved.

Many thanks

[Lukas Berger]

This should be fixed in the patch.